Broker Communications

[PhentButcher]

I set up a Broker Shipment but when I go to my ship to accept it I do not see any response, nor any new channels.  My friend, who is also on at the time, sees my request and the expected response from the broker that a new Private Channel is open.  My screen shows neither of those.  Is there something bugged or a permission improperly set?

Thanks for the help,