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+---- Thread: Account password reset, no email received. (/showthread.php?tid=195)
Account password reset, no email received. - Haxus - 08-15-2018
A few people reported not receiving any email after resetting their account password.
The problem was traced to an error with our email server configuration. When I moved the server to a new computer recently, I forgot to change the reverse DNS lookup for our mail domains to the email server's new IP address.
Some mail servers (not all) reject mail from other mail servers whose reverse DNS record doesn't match the IP address from which they are connecting.
The reverse DNS record was updated yesterday.
If mail from our server failed to reach you recently, please try again.
RE: Account password reset, no email received. - Snowmantis - 08-20-2018
Still no email for that account... I guess I should consider the account lost/stolen? I am glad to see that at least one or two people keeping Arcane Shadows alive as it is a great testing grounds.
EDIT: 8/23/18 Received email today from you... and then one from the system about an hour later 11:25 AM EST. THANK YOU!
RE: Account password reset, no email received. - Haxus - 08-23-2018
Snowmantis,
This is from the the log created by my mail server, yesterday.
84386241C96: to=<YOUR EMAIL ADDRESS>, relay=mta7.am0.yahoodns.net[98.137.159.27]:25, delay=433127, delays=433127/0.04/0.82/0.03, dsn=4.7.0, status=deferred (host mta7.am0.yahoodns.net[98.137.159.27] said: 421 4.7.0 [TSS04] Messages from 74.63.187.70 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM command))
74.63.187.70 is my email server.
The information says the delay is temporary.
I have receive no complaints.